Archive for April, 2010

NEW - Support Ticket System

Tuesday, April 20th, 2010

We are happy to announce the launch of our new ‘SUPPORT TICKET SYSTEM’ - We encourage all of our clients to use this new support system whenever issues arise such as;

- Website Maintenance: Changes to your completed website

-E-mail Issues (ie- adding/removing new email addresses, etc.)

-General inquiries

This new system will not delay your response time, but has been set in place to help our staff manage your inquiries more efficiently.

To access our new support ticket system- simply go to the bottom of our homepage and click on the button that says: “SUBMIT TICKET’ - You will then need to enter your email address and inquiry here.

OR

CLICK HERE

TO ACCESS SUPPORT TICKET SYSTEM

CLICK HERE

Any reply messages regarding your specific ticket will be answered through the ticket system and you will be notified by email with a response.

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How to Attach a PDF to your Blog Post

Tuesday, April 20th, 2010

If you have PDF files that you want to make available for download on your blog, follow these easy steps:

 

Login to the Admin area of your Wordpress blog

 

Click Write Post or Edit Post

 

Give the post a Title and begin to enter the text of the post

 

At the point in your post where you want the PDF link to appear, click the Add Media icon

 

A window will appear prompting you to Choose Files to Upload.

 

Click the Choose Files to Upload button and select the .PDF file you want to attach to the post. Wordpress will upload the file to the server, and the contents of the window will change, prompting you to enter a Title, Caption and Description.(*Note: this tutorial demonstrates how to upload a PDF to your own Wordpress / website. If you want to just link to a PDF that is already on the web, simply fill in the URL and Title fields and skip the step of uploading the PDF file)

 

The Title is the text that will appear in your post as the link text someone will need to click to download the PDF file, enter something appropriate, (e.g.- “Download My Resume as a PDF”, or “Download Printable Coupons”, etc– something to let the user, and the search engines know what the PDF file contains).

 

For the Link URL field, click the [File URL] button to automatically populate field with the absolute URL of the file.

 

You do not have to fill in any other blanks, although you may want to enter a brief description and caption for reference.

 

 Once you have entered the Title and any other info, and populated the Link URL field, click the [Insert into Post] button.

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How do I change the timestamp on my emails?

Tuesday, April 6th, 2010

Each webmail client has a timezone setting, which is set to the server clock by default.

SquirrelMail

  1. Go inside the webmail program and click Options at the top.
  2. Click the first link called Personal Information.
  3. Under Timezone Options, look for “Your current timezone:”
  4. Change the drop down to your time zone.
  5. Click the Submit button.

 

Horde

  1. Go inside the webmail program and click Options at the top.
  2. Click the second link called Locale and Time.
  3. Look for “Your current time zone:”
  4. Change the drop down to your time zone.
  5. Click the Save Options button.

 

RoundCube

  1. Go inside the webmail program and click Personal Settings at the top right.
  2. Under User Interface, look for “Time zone”
  3. Change the drop down to your time zone.
  4. Click the Save button.

 

Outlook 2007 - At any time, you can change the time zone in Outlook so that it matches your current geographic location. Please consult the Outlook Help menu for assistance with other versions.

  1. On the Tools menu, click Options.
  2. Click Calendar Options.
  3. Click Time Zone.
  4. Under Current time zone, type a name for the current time zone in the Label box.
  5. In the Time zone list, click the time zone that you want to use.
  6. If you want your computer clock to automatically adjust for daylight saving time (DST) changes, select the Adjust for daylight saving time check box. This option is available only in time zones that use daylight saving time (DST).
  7. Click OK and you are done.
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