{SUPPORT
Send Us Your Files
- Step 1: Compress your files down into one .zip file. You can't upload folders, it has to be just a single file. (Max Upload Size: 64MB)
- Step 2: Upload your file on our website.
DO YOU HAVE MULTIPLE FILES TO SEND? You will need to send them individually OR you may zip them into one file before sending.
Frequently Asked Questions
Q: What's included with a Content Management System?
A:
A Content Management System (CMS) is essentially a password protected company login area which allows your company to create and manage content without any knowledge of web design. You will be able to update your website text and pictures within the content area of your website without having to rely on a website company to do monthly maintenance for you. It is very simple to use. If you know the basics of a program like Microsoft Word then you will find CMS to be very easy to use.
1st Source Web's CMS systems are built in-house by our own programmers to provide our clients with the most proficient software on the market. We also use various other content management systems such as Joomla! or Wordpress, etc., depending on the project requirements. You can choose to have CMS on all pages of your site or just those that you anticipate updating on a regular basis.
Features include:
- Training Session
- Client Log In/Password Protection
- Ability to changes pictures/text within the content area on a page
- Spell Check
- Create your own Meta Tags
- Create your own Page/Image Titles
Q: How do I configure accounts in FileZilla FTP Program?
A:
Please follow the tutorial below :
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Q: How do I transfer files via FileZilla FTP Program?
A:
Please follow the tutorial below :
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Q: How do I manage files and directories via FileZilla FTP Program?
A:
Please follow the tutorial below :
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E-MAIL MANAGEMENT
Q: I will be out of the office for an extended period of time and need to create an 'auto-responder' to notify my clients that I will be unavailable. How do I set up my auto-responder?
A:
Please follow the tutorial below :
A:
First you will need to login to your webmail. Your webmail address is your 'domain' followed by '/webmail'. For example: www.ilovepuppies.com/webmail You will then login with your current email address and password.
Click on the Auto-Responders" icon.
*Please note that in order to turn off your auto-responder, you will need to log back into your webmail account to delete the previously set up message.
Q: I received an e-mail error message when sending a message. What do I do?
A:
Please follow the tutorial below :
A: You will need to submit a support ticket through our website to include the message header from the e-mail error message. This link here explains how to do this in further detail: http://www.haltabuse.org/help/headers/ Once we receive this information from you, we will be able to research the issue- whether it be any issues with our server or the receiving parities server.
E-MAIL SET UP INSTRUCTIONS
Q: How do I set up my e-mail on my iphone?
A:
Please follow the tutorial below :
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Q: How do I set up my e-mail on my Windows mobile phone?
A:
Please follow the tutorial below :
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Q: How do I set up my e-mail on my G1 mobile phne?
A:
Please follow the tutorial below :
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Q: How do I set up e-mail in Outlook Express?
A:
Please follow the tutorial below :
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Q: How do I set up e-mail in Outlook 2007?
A:
Please follow the tutorial below :
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Q: How do I set up e-mail in Outlook 2003?
A:
Please follow the tutorial below :
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Q: How do I set up e-mail in Outlook 2000?
A:
Please follow the tutorial below :
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Q: How do I set up e-mail in Windows Mail?
A:
Please follow the tutorial below :
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Q: How do I set up e-mail in Thunderbird?
A:
Please follow the tutorial below :
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Q: How do I set up e-mail in Eudora?
A:
Please follow the tutorial below :
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Q: How do I set up e-mail in Opera?
A:
Please follow the tutorial below :
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Q: How do I set up e-mail in IncrediMail?
A:
Please follow the tutorial below :
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Q: How do I set up e-mail in Pegasus Mail?
A:
Please follow the tutorial below :
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WEBMAIL MANAGEMENT
Q: HORDE: How do I view an e-mail?
A:
Please follow the tutorial below :
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Q: HORDE: How do I send an e-mail?
A:
Please follow the tutorial below :
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Q: HORDE: How do I modify my personal information?
A:
Please follow the tutorial below :
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Q: HORDE: How do I modify the global settings?
A:
Please follow the tutorial below :
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Q: HORDE: How do I manage my folders?
A:
Please follow the tutorial below :
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Q: HORDE: How do I set up filters?
A:
Please follow the tutorial below :
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Q: HORDE: How do I manage my contacts?
A:
Please follow the tutorial below :
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Q: HORDE: How do I import my contacts?
A:
Please follow the tutorial below :
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Q: HORDE: How do I export my contacts?
A:
Please follow the tutorial below :
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Q: HORDE: How do I manage my tasks?
A:
Please follow the tutorial below :
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Q: HORDE: How do I manage my calendar events?
A:
Please follow the tutorial below :
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Q: SQUIRRELMAIL: How do I view an e-mail?
A:
Please follow the tutorial below :
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Q: SQUIRRELMAIL: How do I send an e-mail?
A:
Please follow the tutorial below :
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Q: SQUIRRELMAIL: How do I modify my personal information?
A:
Please follow the tutorial below :
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Q: SQUIRRELMAIL: How do I modify the display preferences?
A:
Please follow the tutorial below :
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Q: SQUIRRELMAIL: How do I modify the index order?
A:
Please follow the tutorial below :
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Q: SQUIRRELMAIL: How do I search for e-mails?
A:
Please follow the tutorial below :
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Q: SQUIRRELMAIL: How do I highlight e-mails?
A:
Please follow the tutorial below :
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Q: SQUIRRELMAIL: How do I manage folders?
A:
Please follow the tutorial below :
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Q: SQUIRRELMAIL: How do I modify my folder preferences?
A:
Please follow the tutorial below :
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Q: SQUIRRELMAIL: How do I manage my contacts?
A:
Please follow the tutorial below :
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Q: ROUNDCUBE: How do I view an e-mail?
A:
Please follow the tutorial below :
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Q: ROUNDCUBE: How do I send an e-mail?
A:
Please follow the tutorial below :
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Q: ROUNDCUBE: How do I reply to and forward an e-mail?
A:
Please follow the tutorial below :
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Q: ROUNDCUBE: How do I use draft e-mails?
A:
Please follow the tutorial below :
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Q: ROUNDCUBE: How do I use multiple identities?
A:
Please follow the tutorial below :
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Q: ROUNDCUBE: How do I modify my personal settings?
A:
Please follow the tutorial below :
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Q: ROUNDCUBE: How do I search for e-mails?
A:
Please follow the tutorial below :
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Q: ROUNDCUBE: How do I mark an e-mail?
A:
Please follow the tutorial below :
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Q: ROUNDCUBE: How do I manage my folders?
A:
Please follow the tutorial below :
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Q: ROUNDCUBE: How do I manage my contacts?
A:
Please follow the tutorial below :
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WORDPRESS BLOG MANAGEMENT
Q: How do I reset my password in Wordpress?
A:
Please follow the tutorial below :
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Q: How do I update my profile in Wordpress?
A:
Please follow the tutorial below :
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Q: How do I manage posts in my wordpress blog?
A:
Please follow the tutorial below :
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Q: How do I manage users in my wordpress blog?
A:
Please follow the tutorial below :
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Q: How do I add/delete/edit categories for my blog posts?
A:
Please follow the tutorial below :
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Q: How do I manage comments on my blog posts?
A:
Please follow the tutorial below :
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"Changing web sites and companies can be a frightening experience. After all, if you choose wrong, you could severely damage your business, while transitioning.
My sales rep was extremely helpful in explaining my options and keeping our game plan within the realistic needs for my company. The design staff was also helpful and certainly speedy. The process was painless."
